Get your Instagram or Facebook
account back
The method our technicians use to recover disabled accounts, one step at a time, on your phone. Start in the next five minutes, at any hour.
- Our technicians have recovered thousands of accounts
- Australian cybersecurity specialists
- We never ask for your password
Tell the Kit what happened
Two questions set your path: disabled, hacked, or both, on Instagram, Facebook or both.
Follow your own screen
Each step shows what your phone should look like right now, from real screenshots, each one dated.
Appeal, log, retry
Build your appeal, send it through Meta's support chat, record the answer, and try again properly spaced. Persistence is the method.
Choose how much help you want
Start tonight with the Kit. Bring a specialist in whenever you want more help.
Recovery Kit
The method our technicians use, one step at a time, on your phone. Start in the next five minutes.
- Every step for Instagram and Facebook, in order
- Real screenshots of what your phone should show, each one dated
- An appeal builder that writes your message from your details
- An attempt log that makes every retry smarter
- Jay, our AI recovery assistant, at any hour
- Email reminders for cooldowns and check-ins
- 12 months of access on any device
Case Review
A specialist reads your case, writes your appeal for you to send, and stays with you through thirty days of retries. No calls, everything in writing.
- Everything in the Recovery Kit
- A specialist reads your case and your attempt log
- Your appeal written for you to send, in wording that fits your situation
- Thirty days of retries, with each Meta response reviewed
- A first reply within one business day
One-on-One Session
Bought the Kit? Its price comes off the session.
A specialist works your case live, with you or for you. By application, for the cases that need it most.
- Live sessions with a specialist
- Business Pages, ad accounts and hacked accounts that are still active
- Identity, verification and business-asset troubleshooting
- Written updates and screenshots of every exchange with Meta
Meta makes the final call on every account, so no honest service can promise a result. What we give you is a well-prepared case and a clear next step for every reply Meta sends.
After you pay, your sign-in link arrives by email within a few minutes. Already bought? Sign in
AIMeet Jay, your AI recovery assistant
Jay is not a person. Jay is an AI assistant we built from everything our lead technician knows about getting accounts back: what Meta's support agents ask, how to word an appeal, and what to do after a no. Ask Jay anything, at any hour, from inside the Kit.
Jay cannot see your account, cannot contact Meta for you, and will never ask for a password or a code. Like any AI, Jay can be wrong, so the steps in the Kit always come first.
- AI assistant
- Built on real cases
- Included with the Kit
In the media


SafetyNet Cyber Security has featured in 7NEWS Brisbane and Yahoo Finance coverage of hacked accounts and the recovery scams that follow them.
Straight answers
Do you need my password or a login code?
No. Never. Nobody needs them to help you, and anyone who asks for them is not helping you. Every step keeps you in control of your own accounts.
Can you promise I will get my account back?
Nobody honest can, because Meta makes every decision. What we make sure of is that your case is put to Meta properly, and that you know exactly what to do after every reply.
Is there anything else to pay?
Yes, one thing. The method uses Meta Verified, Meta's own monthly subscription, on a second account in your name. Meta shows the price in the app before you confirm, and you can cancel it once your account is back.
How do I get into the Kit after paying?
Your sign-in link arrives by email within a few minutes of payment. Use the same email to sign in from any device later. Your progress follows you.
What if my account is hacked but still active?
That needs a different first move, and the Kit points you to it straight away. If a business Page or ad account is involved, the one-on-one session is the better fit.